Our infrastructure
comprises of high availability clusters of different machines,
with varied operating systems and applications, spread across
multiple continents.
Click here to read more about the our Virtual Datacenter
An effective monitoring system is extremely
crucial for ensuring maximum uptime. Today, any web services
company manages hundreds of servers with a large number of
services running on each server. Manually checking each service
on just one server 24 x 7 is extremely difficult - across
a number of servers - is humanly impossible. Companies that
do not have a good monitoring system, or worse, don't have
one at all, have larger downtimes and are increasing the risk
of potential damage caused due to service disruptions. An
undetected minor issue can change into a major issue rapidly,
increasing the amount of damage caused.
Our monitoring systems and
tools provide our system administrators with an all-encompassing
view into the health of our globally distributed infrastructure.
We monitor a large number of parameters related to the health
of our servers and individual services that reside on them.
Services monitored include -
- Network Connectivity
- Server Disk Space
- Server CPU Usage
- Server Memory Usage
- Web Services - HTTP, HTTPS & FTP
- Email Services - SMTP, POP & IMAP
- Database Services - MySQL, MSSQL
- DNS Services
- All Log Files
and More...
If any server or service fails,
or any resource utilization exceeds specified limits, then
a notification pops-up immediately on the screen of all our
Infrastructure Monitoring Staff. The notification system also
handles escalation of issues i.e. if the issue is not resolved
within 'x' minutes, SMS alerts are sent out to higher level
system administrators, and subsequently to Management.
All of this allows us to detect and resolve
any issue within minutes of it happening and ensures maximum
uptime for your customers. |
